Copyright Board Canada
Canada



Section II: Analysis of Program Activities by Strategic Outcome

Strategic Outcome

The Board's strategic outcome is fair decision-making to provide proper incentives for the creation and uses of copyrighted works.

Program 1.1: Copyright Tariff Setting and Issuance of Licences

The statutory mandate of the Board is to establish tariffs to be paid for the use of copyrighted works, when the administration of such copyright is entrusted to a collective-administration society, and to issue licences when the copyright owner cannot be located. This program activity allows the Board to renders decisions and issue licences such that the Board fulfills its mandate.

Budgetary Financial Resources (dollars)
2015-16
Main Estimates
2015-16
Planned Spending
2016-17
Planned Spending
2017-18
Planned Spending
2,519,678 2,519,678 2,514,758 2,514,758
 
Human Resources (Full-Time Equivalents [FTEs])
2015-16 2016-17 2017-18
16 16 16
 
Performance Measurement
Expected Results Performance Indicators Targets Date to Be Achieved
Fair decision-making to provide proper incentives for the creation and uses of copyrighted works
  1. Percentage of tariff decisions published within 12 months
  2. Percentage of licences issued within 45 days
  3. Level of satisfaction of stakeholders
  • 70% of tariff decisions will be published within one year
  • 70% of licences will be issued within 45 days
  • 70% satisfaction rate
  1. March 31, 2016
  2. March 31, 2016
  3. March 31, 2016
 

Planning Highlights

To ensure fair decision-making, the Board periodically measures stakeholders’ satisfaction. A formal survey was conducted electronically. The survey assessed the degree of satisfaction of the Board’s stakeholders with regard to the services it provides as part of a process leading to the issuance of a licence when the copyright owner cannot be located. An initial satisfaction rate target of 70 per cent was set and a satisfaction rate of 72 per cent was obtained. Based on the comments received through the survey, the Board is currently reviewing some of its public information tools so as to increase the amount and relevance of information available to those who request licences.

In addition, in view of assessing the degree of satisfaction in respect of the process leading to the certification of a tariff, the Board held consultation meetings with its key stakeholders. These consultations led to the establishment of a Working Committee whose mandate is to propose possible changes to procedures that may lead to more efficient and less costly Board proceedings and propose improvements to other aspects of Board processes and operations that may enhance the quality of the Board’s services to collective societies, copyright users and the public in general. The Working Committee is expected to continue its work during fiscal year 2015-16.

Improving the efficiency of the regulatory process involves continual refinements in scheduling of witnesses, establishing and communicating the parameters of the hearing to participants, consulting with key stakeholders and developing codes of hearing practice and related guidelines for the conduct of hearings. By improving the efficiency of the tariff hearing pro cess, this activity is expected to contribute to the objective of reducing the regulatory burden.

Delays in providing written decisions to Canadian copyright industry stakeholders can cause uncertainty, thus impacting on the Board’s capacity to provide incentives for the creation and use of copyrighted works. Therefore, we will gather data on the number of months between the date when a particular tariff file is closed, and the date of the corresponding decision.

With respect to the number of months before a tariff decision is issued, the Board believes that a target of 12 months should be set for the next fiscal year, with a complying percentage of 70 per cent. Considering that the Board’s resources have been increased only recently, it would be unrealistic to set a shorter target. However, in the next few years, while currently vacant positions are being gradually filled, the Board will re-examine the possibility of reducing the 12-month target.

In addition, pursuant to section 77 of the Act, the Board may grant licences that authorize the use of published works, fixed performances, published sound recordings and fixed communication signals if the copyright owner cannot be located. The Board’s objective with respect to this activity is to issue licences in a timely manner. Therefore, we will also gather data on the number of months between the date when a particular licence file is closed, and the date of issuance of the licence.

With respect to the number of months before a licence is issued, the Board believes that a delay of 45 days between the file completion date and the issuance of the licence is appropriate, and that this delay should be met in at least 70 per cent of the files.

Internal Services

Description

Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. Internal services include only those activities and resources that apply across an organization, and not those provided to a specific program. The groups of activities are Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; and Acquisition Services.

Budgetary Financial Resources (dollars)
2015-16
Planned Spending
2016-17
Planned Spending
2017-18
Planned Spending
591,035 589,882 589,882
 
Human Resources (FTEs)
2015-16 2016-17 2017-18
2 2 2
 

Planning Highlights

The Board receives timely support from internal services, namely: finance; human resources; communications; information management and information technology. This activity contributes to the creation of an environment that will allow the Board to fulfill its mandate and realize its objective.